Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Royalso LLC (“Royalso,” “we,” “us,” or “our”), a Limited Liability Company registered in New York, United States.

By visiting royalso.com, submitting an inquiry, signing a service proposal, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website or services.

2. Services Provided

Royalso LLC provides the following services to service business clients across the United States:

• WordPress website design and development
• Local SEO and Google Business Profile optimization
• Google Ads and Meta Ads campaign management
• AI automation and workflow systems using GoHighLevel
• AI chatbot and voice agent implementation
• Content creation including blog posts and landing pages

The specific services, scope, deliverables, timeline, and pricing for each engagement are defined in a written Service Proposal or Statement of Work signed by both parties. These Terms apply to all engagements in addition to any specific terms contained in the Service Proposal.

3. Client Responsibilities

To enable Royalso to deliver services effectively, you agree to:

• Provide accurate, complete, and up-to-date information about your business, services, and goals
• Respond to requests for content, approvals, login credentials, and feedback within 5 business days unless otherwise agreed
• Grant Royalso the access necessary to perform agreed services, including access to your website, Google Business Profile, Google Ads account, and social media accounts as relevant
• Notify us promptly of any changes to your business that may affect the services being provided
• Ensure that all content, logos, photos, and other materials you provide are owned by you or that you have the rights to use them

4. Payment Terms

Payment terms for each engagement are specified in the applicable Service Proposal. General payment terms are as follows:

• Website projects: 50% due upon signing the proposal; 50% due upon project completion before site launch
• Monthly retainer services: Invoiced on the 1st of each month; payment due within 7 days
• Ad spend: Paid directly by the client to Google or Meta. This is separate from and in addition to Royalso’s management fee.

Late payments may result in suspension of services. Accounts more than 30 days past due are subject to a 1.5% monthly late fee. Royalso reserves the right to withhold delivery of completed work until outstanding invoices are paid.

5. Intellectual Property

Content you provide: You retain ownership of all content, logos, photos, and other materials you provide to Royalso for use in your project. By providing these materials, you grant Royalso a license to use them for the sole purpose of delivering your contracted services.

Work product: Upon receipt of full payment, ownership of the completed website design, copy, and other custom deliverables transfers to you. You are free to modify, transfer, or use these assets independently.

Royalso tools and processes: Royalso retains ownership of all proprietary tools, templates, methodologies, automation workflows, and software used to deliver services. These are not transferred to the client.

Portfolio use: Unless you expressly object in writing, Royalso reserves the right to display completed work in our portfolio, case studies, and marketing materials.

6. Results and Performance Guarantees

Royalso does not guarantee specific rankings, traffic volumes, lead counts, or revenue outcomes. Digital marketing results depend on many factors outside our control, including Google algorithm changes, market competition, client responsiveness, and advertising platform policies.

We commit to applying industry best practices, allocating appropriate effort to your account, and providing transparent reporting on all measurable activities. We communicate proactively if we identify obstacles to achieving agreed objectives.

7. Term and Termination

Website projects: These are one-time engagements with no ongoing commitment after delivery and payment.

Monthly retainer services: These require a minimum 3-month initial commitment to allow time to produce measurable results. After the initial period, either party may terminate with 30 days written notice.

Termination for cause: Either party may terminate the agreement immediately if the other party materially breaches these Terms and fails to cure the breach within 14 days of written notice. Royalso may terminate immediately if a client engages in abusive, harassing, or illegal conduct.

Upon termination, Royalso will deliver all completed work product that has been paid for. Work in progress will be delivered on a prorated basis.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Royalso LLC’s total liability to you for any claims arising from or related to our services shall not exceed the total fees paid by you to Royalso in the 3 months immediately preceding the claim.

In no event shall Royalso be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of revenue, loss of business, loss of data, or reputational harm, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Royalso LLC, its members, employees, and contractors from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) content or materials you provide to Royalso; (c) your violation of any law or third-party rights; or (d) your use of the services in a manner not authorized by these Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles. Any dispute arising from these Terms or our services shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association in New York, NY, under its Commercial Arbitration Rules.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to active clients by email. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at [email protected] or write to Royalso LLC, 1524 Broad St, North Bellmore, NY 11710.